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Update on Honey Baked Hams & Turkeys GF Status

November 3, 2010 by  
Filed under News

I spoke to Bill Walters, Customer Relations Manager at Honey Baked today and he read Lindsay’s post with me (below):

“Question: I saw a post that Honey baked Hams sent a confirmation that they are GF……..However, I called our local one and spoke with a manager who said no they are not. When I called corp. they stated they are all “Franchised” and can use “within a range” what they choose. When I went into the local store every thing (meat wise) had some form of “wheat, caramel color from an unknown source, etc.” Can you help me figure out why one person got a confirmation and the chain is telling and showing me different?”

As of two years ago, their glazes are Gluten Free, and their meats have always been gluten free. They have many products with gluten – sides and gravies, etc, but not the ham and turkey. He personally contacted the different divisions to be sure everyone had adopted the allergen-friendly glazes and found that they had. (Their modified food starch is corn based and the caramel color doesn’t contain gluten.)

Lindsay was told that since the stores are franchised, they can use products “within a range” and some may choose to use glazes with gluten. Not true, according to Mr. Walters. They must use the proprietary Honey Baked glazes, which have been gluten free for the past two years.

Honey Baked, as with other large corporations, is constantly addressing the challenge of keeping the customer service phone employees educated on all the issues they must know about, including gluten issues. Mr. Walters read Lindsay’s post and assured me that the phone information she received was in error.

This statement is on their website and was confirmed when I sent an email and now also by the Customer Service Manager:

Click here for nutritional information
*** You are now free to enjoy any of our signature meats (HoneyBaked Ham, Sliced & Glazed Turkey, Hickory Boneless Ham) without wheat gluten!

The ingredients listed below come from their nutrition page and don’t contain wheat or gluten according to Mr. Walters:

Sliced and Glazed Turkey

Ingredients: Turkey Breast, Turkey Broth, Dextrose, Salt, Sodium Lactate, Sodium Phosphate, Sodium Diacetate. Glazed With Sugar, Gelatin, Paprika (Color), Maltodextrin, Food Starch – Modified, Dextrose, Refinery Syrup, Honey, Spices, Natural Flavoring, Brown Sugar. Invert Sugar.

Roasted and Smoked Turkey

Ingredients: Turkey Breast Meat, Turkey Broth, Potassium Lactate, Seasoning [Salt, Dextrose, Sugar, Natural Flavor, Artificial Maple Flavor (Sugar, Modified Food Starch, Caramel Color, Natural Flavors, Maltodextrin, Corn Syrup)], Salt, Sodium Phosphate, Sodium Diacetate, Sodium Nitrite. Glazed With Sugar, Gelatin, Paprika (Color), Maltodextrin, Food Starch – Modified, Dextrose, Refinery Syrup, Honey, Spices, Natural Flavoring, Brown Sugar. Invert Sugar.

Boneless Ham

Ingredients: Ham Cured With Water, Salt, Sodium Lactate, Sugar, Sodium Phosphate, Sodium Diacetate, Sodium Erythorbate, Sodium Nitrite. Glazed With Sugar, Gelatin, Paprika (Color), Maltodextrin, Food Starch – Modified, Dextrose, Refinery Syrup, Honey, Spices, Natural Flavoring, Brown Sugar. Invert Sugar.

Honey Baked Ham

Ingredients: Ham Cured with Water, Salt, Contains 2% or less of Sugar, Sodium Lactate, Sodium Phosphate, Sodium Diacetate, Sodium Erythorbate, Sodium Nitrite. Glazed with Sugar, Gelatin, Paprika (Color), Maltodextrin, Food Starch – Modified, Dextrose, Refinery Syrup, Honey, Spices, Natural Flavoring, Brown Sugar, Invert Sugar.

Check their complete website here.

Comments

6 Responses to “Update on Honey Baked Hams & Turkeys GF Status”
  1. Tarilyn says:

    Man, I wish I had have known this before ours closed! We had one in our town for all of a couple months, but I had been told they weren’t gf, so never bothered with them! Man, really wish I had have known!!! Good to know for future times, when I am sure I will encounter one!

  2. Thanks for the reminder! I have to order some turkey from them for a Thanksgiving trip. We have been enjoying the ham and turkey from Honey Baked since our locations switched to the new gluten-free glaze in 2007. It tastes as good as it did with gluten in it, no doubt!

  3. Lindsay says:

    I am glad you cleared this up but I am still concerned since the local store says for certain they are not gluten free (at their store). I guess I’m worried they know something we dont (about their store and NOT Honey Baked in general)

  4. Alithea says:

    Thank you so much for this post. I’ve been racking my brain all day on why my son broke out the honey baked ham today @ his school banquet. I had called ahead of time for all the ingredients, asked if anything was derived from corn, etc. I thought I had done all my research! Now I can see that it was the modified food starch, made from corn, that caused his reaction. It’s so sad too, because he was so happy to be eating the same thing as everyone else. Thanks again for doing what you do!

  5. Andie says:

    Gluten free doesn’t mean healthy or good for you- those are really crappy ingredients!

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  1. [...] Honey Baked Ham & Turkey (Confirmed via phone last week): Sliced & Glazed Turkey, Roasted & Smoked Turkey, Hickory Boneless Ham, Honeybaked Ham [...]



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